Use when
You are about to add, remove, price, automate, or promise something in a digital product.
Outcome
A named tradeoff, a visible owner, and one smaller next action.
Format
Offline HTML ebook plus editable Markdown copy.
Start here
Decision debt is the hidden pile of postponed choices: unclear users, half-promised features, vague support rules, pricing guesses, and automation that no one owns. This ledger gives solo founders and tiny digital-product teams a calm way to name those debts before they become expensive rebuilds.
1. Promise Debt
Signal: You feel friction around promise debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: Your sales page promises a result the product only partly delivers. The fix is not louder copy; it is one sharper first win. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
2. Audience Debt
Signal: You feel friction around audience debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: You are building for three customer types because choosing one feels scary. Keep the strongest buyer job and archive the rest. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
3. Scope Debt
Signal: You feel friction around scope debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: A feature was added to avoid saying no. Decide whether it creates a buyer-visible outcome or only protects your ego. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
4. Evidence Debt
Signal: You feel friction around evidence debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: You have opinions but no buyer proof. Replace the debate with five observed user actions or support messages. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
5. Support Debt
Signal: You feel friction around support debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: Customers will ask predictable questions and the product has no answer yet. Write the answer before scaling traffic. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
6. Pricing Debt
Signal: You feel friction around pricing debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: The price was copied from the market instead of matched to value, support load, and update duty. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
7. Workflow Debt
Signal: You feel friction around workflow debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: The product depends on a manual step only you remember. Document it or remove it. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
8. Promise Debt
Signal: You feel friction around promise debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: Your sales page promises a result the product only partly delivers. The fix is not louder copy; it is one sharper first win. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
9. Audience Debt
Signal: You feel friction around audience debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: You are building for three customer types because choosing one feels scary. Keep the strongest buyer job and archive the rest. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
10. Scope Debt
Signal: You feel friction around scope debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: A feature was added to avoid saying no. Decide whether it creates a buyer-visible outcome or only protects your ego. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
11. Evidence Debt
Signal: You feel friction around evidence debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: You have opinions but no buyer proof. Replace the debate with five observed user actions or support messages. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
12. Support Debt
Signal: You feel friction around support debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: Customers will ask predictable questions and the product has no answer yet. Write the answer before scaling traffic. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
13. Pricing Debt
Signal: You feel friction around pricing debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: The price was copied from the market instead of matched to value, support load, and update duty. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
14. Workflow Debt
Signal: You feel friction around workflow debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: The product depends on a manual step only you remember. Document it or remove it. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
15. Promise Debt
Signal: You feel friction around promise debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: Your sales page promises a result the product only partly delivers. The fix is not louder copy; it is one sharper first win. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
16. Audience Debt
Signal: You feel friction around audience debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: You are building for three customer types because choosing one feels scary. Keep the strongest buyer job and archive the rest. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
17. Scope Debt
Signal: You feel friction around scope debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: A feature was added to avoid saying no. Decide whether it creates a buyer-visible outcome or only protects your ego. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
18. Evidence Debt
Signal: You feel friction around evidence debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: You have opinions but no buyer proof. Replace the debate with five observed user actions or support messages. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
19. Support Debt
Signal: You feel friction around support debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: Customers will ask predictable questions and the product has no answer yet. Write the answer before scaling traffic. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
20. Pricing Debt
Signal: You feel friction around pricing debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: The price was copied from the market instead of matched to value, support load, and update duty. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
21. Workflow Debt
Signal: You feel friction around workflow debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: The product depends on a manual step only you remember. Document it or remove it. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
22. Promise Debt
Signal: You feel friction around promise debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: Your sales page promises a result the product only partly delivers. The fix is not louder copy; it is one sharper first win. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
23. Audience Debt
Signal: You feel friction around audience debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: You are building for three customer types because choosing one feels scary. Keep the strongest buyer job and archive the rest. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
24. Scope Debt
Signal: You feel friction around scope debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: A feature was added to avoid saying no. Decide whether it creates a buyer-visible outcome or only protects your ego. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
25. Evidence Debt
Signal: You feel friction around evidence debt when reviewing the offer, delivery, or support path.
Question: What decision has been postponed because every option has a cost?
Move: You have opinions but no buyer proof. Replace the debate with five observed user actions or support messages. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: refund-risk reduced
26. Support Debt
Signal: You feel friction around support debt when reviewing the offer, delivery, or support path.
Question: What would a careful buyer reasonably expect here?
Move: Customers will ask predictable questions and the product has no answer yet. Write the answer before scaling traffic. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: support question prevented
27. Pricing Debt
Signal: You feel friction around pricing debt when reviewing the offer, delivery, or support path.
Question: Which promise, feature, or workflow would you defend if you had to support it for 12 months?
Move: The price was copied from the market instead of matched to value, support load, and update duty. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: build hours protected
28. Workflow Debt
Signal: You feel friction around workflow debt when reviewing the offer, delivery, or support path.
Question: What is the smallest reversible choice that reduces future support or rebuild work?
Move: The product depends on a manual step only you remember. Document it or remove it. Ledger action: mark it as Keep, Cut, Clarify, or Test within 20 minutes.
Metric: buyer promise clarified
Closing rule
Decision debt is not failure. It is a signal that the product has grown faster than its agreements. Pay the smallest honest debt first.